Getting started with disability services can feel overwhelming, but you don’t have to navigate it alone. Our dedicated consultants are here to guide you through every step of the initial consultation and setup process. As your first point of contact, they’ll visit you at home to answer your questions face-to-face and clearly explain how our services work.
Once you become a HCA client, you’ll be assigned a dedicated Customer Care Manager who becomes your single point of contact throughout your entire journey with us. Your Customer Care Manager will coordinate all your services, conduct regular check-ins to ensure everything is running smoothly, provide you with the ongoing support you need.